Team Beachbody: I wanted to stop getting shakeology, I was told...
A Team Beachbody customer review by GetHuman user GetHuman-263051 from November 27th, 2017
Background on GetHuman-263051's case
GetHuman: GetHuman-263051 - can you tell our other Team Beachbody customers when your case took place?
GetHuman-263051: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Team Beachbody, and if so, how?
GetHuman: And which of these common Team Beachbody customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-263051 a list of common Team Beachbody problems)
GetHuman-263051: "Become a member" was why I was trying to call.
GetHuman-263051's review of Team Beachbody customer service
GetHuman: So how would you sum up your experience for GetHuman's Team Beachbody customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-263051: I wanted to stop getting shakeology, I was told to write "return to sender" on box by a rep at customer service when I canceled. Its been * months and still have not received my refund. I called to see why and was told it was sent in the wrong way and the warehouse has no record of receiving it. I like the product and had hoped to get back into it once I finish school but I won't now. $*** bucks is still a $*** for a college student who has to make ends meet.
GetHuman: Let's quantify your experience contacting Team Beachbody. On a scale of 1 to 5, how easy is it go get help on a Team Beachbody problem?
GetHuman-263051: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-263051: I'd give them a five out of five on communication.
GetHuman: And what about Team Beachbody's ability to quickly and effectively address your problem?
GetHuman-263051: For that I would say one out of five.
GetHuman: And finally- any advice for other Team Beachbody customers?
GetHuman-263051: Call them early in the day or late. Don't forget any personal or account information you might need for Team Beachbody to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-263051 taken from his Team Beachbody customer service problem that occurred on November 24th, 2017.