Team Beachbody: Waited ** minutes on hold only to get disconnec...

A Team Beachbody customer review by GetHuman user GetHuman-53995 from November 28th, 2017

Background on GetHuman-53995's case

GetHuman: GetHuman-53995 - can you tell our other Team Beachbody customers when your case took place?
GetHuman-53995: Yes I can. It was evening, on November 24th.
GetHuman: Did you reach out to Team Beachbody, and if so, how?
GetHuman-53995: I used the 800-470-7870 number I found for on the GetHuman Team Beachbody customer phone number page I was on: Team Beachbody Customer Service Phone Number
GetHuman: And which of these common Team Beachbody customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53995 a list of common Team Beachbody problems)
GetHuman-53995: "Complaint" was why I was trying to call.

GetHuman-53995's review of Team Beachbody customer service

GetHuman: So how would you sum up your experience for GetHuman's Team Beachbody customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53995: Waited ** minutes on hold only to get disconnected while agent was looking up my order! Now to try again on hold?
GetHuman: Let's quantify your experience contacting Team Beachbody. On a scale of 1 to 5, how easy is it go get help on a Team Beachbody problem?
GetHuman-53995: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53995: I'd give them a one out of five on communication.
GetHuman: And what about Team Beachbody's ability to quickly and effectively address your problem?
GetHuman-53995: For that I would say one out of five.
GetHuman: And finally- any advice for other Team Beachbody customers?
GetHuman-53995: Call them early in the day or late. Don't forget any personal or account information you might need for Team Beachbody to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53995 taken from his Team Beachbody customer service problem that occurred on November 24th, 2017.

Team Beachbody

2.45 of 5 stars | 109 reviews

GetHuman-53995's Team Beachbody Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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