Telecheck: I dont think they shuold get *outof* it took me...
A Telecheck customer review by GetHuman user ~chiquita2664 from November 2nd, 2017
Background on ~chiquita2664's case
GetHuman: ~chiquita2664 - can you tell our other Telecheck customers when your case took place?
~chiquita2664: Sure. It was evening, on October 27th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~chiquita2664 a list of common Telecheck problems)
~chiquita2664: "Extension" was why I was trying to call.
~chiquita2664's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chiquita2664: I dont think they shuold get *outof* it took me * hour to try and talk to some one I had a check from riteaid to come back to my back it was my banks mess up that it went back in the first place I went to the store they told me to call ****riteaid I did so then I was told to call telecheck thats when I started to pull my hair out I tried every number I never talked to anyone then I called my bank the next day and yaya it was takeing out of my account so my bank said it was ok that it was over well today *weeks later I call my bank and telecheck is takeing ** dollers that I dont have out of my account tell me were there is anything right about this I will also have to pay my bank ** dallors again.I understand you have to pay when your check is returend but when they send it back and it is ok then why wait *weeks and take ** dollers with out you knowing it to me thats why we need to pay with cash or money orders thanks and good lucky
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~chiquita2664: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chiquita2664: I'd give them a five out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~chiquita2664: For that I would say two out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~chiquita2664: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chiquita2664 taken from his Telecheck customer service problem that occurred on October 27th, 2017.