Telecheck: I had a returned check that I knew nothing abou...
A Telecheck customer review by GetHuman user GetHuman-121965 from November 1st, 2017
Background on GetHuman-121965's case
GetHuman: GetHuman-121965 - can you tell our other Telecheck customers when your case took place?
GetHuman-121965: Yes I can. It was morning, on October 23rd.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-121965 a list of common Telecheck problems)
GetHuman-121965: "Check Credit Report" was why I was trying to call.
GetHuman-121965's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-121965: I had a returned check that I knew nothing about on a closed bank account. the check was dated may **th i have never received nothing from you telling me that i had a returned check but guess what I WAS ARRESTED FOR THIS CHECK. I have never been in trouble in my life. now, show me my contact papers where you notified me that the account was closed and the check was returned.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
GetHuman-121965: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-121965: I'd give them a four out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
GetHuman-121965: For that I would say three out of five.
GetHuman: And finally- any advice for other Telecheck customers?
GetHuman-121965: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-121965 taken from his Telecheck customer service problem that occurred on October 23rd, 2017.