Telecheck: The customer service rep. was Super responsive...
A Telecheck customer review by GetHuman user ~Jack Goldberg from November 12th, 2017
Background on ~Jack Goldberg's case
GetHuman: ~Jack Goldberg - can you tell our other Telecheck customers when your case took place?
~Jack Goldberg: Yup. It was morning, on November 4th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Jack Goldberg a list of common Telecheck problems)
~Jack Goldberg: "Update Account Info" was why I was trying to call.
~Jack Goldberg's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jack Goldberg: The customer service rep. was Super responsive. He made several *rd party call to resolve the problem while I was on the phone. I am thrilled!
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Jack Goldberg: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jack Goldberg: I'd give them a four out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Jack Goldberg: For that I would say one out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Jack Goldberg: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jack Goldberg taken from his Telecheck customer service problem that occurred on November 4th, 2017.