Telecheck: This is the "Resolution Department. I needed "M...
A Telecheck customer review by GetHuman user ~Second to None Consignments from November 20th, 2017
Background on ~Second to None Consignments's case
GetHuman: ~Second to None Consignments - can you tell our other Telecheck customers when your case took place?
~Second to None Consignments: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Second to None Consignments a list of common Telecheck problems)
~Second to None Consignments: "Dispute a Charge" was why I was trying to call.
~Second to None Consignments's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Second to None Consignments: This is the "Resolution Department. I needed "Merchant Services" and I was given ***-***-**** by a very polite lady.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Second to None Consignments: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Second to None Consignments: I'd give them a three out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Second to None Consignments: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Second to None Consignments: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Second to None Consignments taken from his Telecheck customer service problem that occurred on November 19th, 2017.