Teleflora.com: Sent me an email on Valentines Eve (*:** pm) sa...
A Teleflora.com customer review by GetHuman user GetHuman-115260 from November 15th, 2017
Background on GetHuman-115260's case
GetHuman: GetHuman-115260 - can you tell our other Teleflora.com customers when your case took place?
GetHuman-115260: Yes I can. It was morning, on November 5th.
GetHuman: Did you reach out to Teleflora.com, and if so, how?
GetHuman: And which of these common Teleflora.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-115260 a list of common Teleflora.com problems)
GetHuman-115260: "Track order" was why I was trying to call.
GetHuman-115260's review of Teleflora.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Teleflora.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-115260: Sent me an email on Valentines Eve (*:** pm) saying the couldn't deliver flowers to my wife. They did send some * days later.
GetHuman: Let's quantify your experience contacting Teleflora.com. On a scale of 1 to 5, how easy is it go get help on a Teleflora.com problem?
GetHuman-115260: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-115260: I'd give them a three out of five on communication.
GetHuman: And what about Teleflora.com's ability to quickly and effectively address your problem?
GetHuman-115260: For that I would say four out of five.
GetHuman: And finally- any advice for other Teleflora.com customers?
GetHuman-115260: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Teleflora.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-115260 taken from his Teleflora.com customer service problem that occurred on November 5th, 2017.
Teleflora.com
1.00 of 5 stars | 13 reviews
GetHuman-115260's Teleflora.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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