Texas Department of Revenue: Had a sales tax question, agent even gave me th...
A Texas Department of Revenue customer review by GetHuman user ~judy from November 22nd, 2017
Background on ~judy's case
GetHuman: ~judy - can you tell our other Texas Department of Revenue customers when your case took place?
~judy: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Texas Department of Revenue, and if so, how?
GetHuman: And which of these common Texas Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~judy a list of common Texas Department of Revenue problems)
~judy: "None of those really matches why I wanted to call Texas Department of Revenue that day." was why I was trying to call.
~judy's review of Texas Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~judy: Had a sales tax question, agent even gave me the sub section * was pleased with her knowledge and willingness to help
GetHuman: Let's quantify your experience contacting Texas Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Texas Department of Revenue problem?
~judy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~judy: I'd give them a two out of five on communication.
GetHuman: And what about Texas Department of Revenue's ability to quickly and effectively address your problem?
~judy: For that I would say one out of five.
GetHuman: And finally- any advice for other Texas Department of Revenue customers?
~judy: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~judy taken from his Texas Department of Revenue customer service problem that occurred on November 16th, 2017.
Texas Department of Revenue
3.00 of 5 stars | 9 reviews
~judy's Texas Department of Revenue Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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