Texas Department of Revenue: It was the investments company. They just clos...

A Texas Department of Revenue customer review by GetHuman user GetHuman-373158 from November 22nd, 2017

Background on GetHuman-373158's case

GetHuman: GetHuman-373158 - can you tell our other Texas Department of Revenue customers when your case took place?
GetHuman-373158: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Texas Department of Revenue, and if so, how?
GetHuman-373158: I used the 800-252-5555 number I found for on the GetHuman Texas Department of Revenue customer phone number page I was on: Texas Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Texas Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-373158 a list of common Texas Department of Revenue problems)
GetHuman-373158: "None of those really matches why I wanted to call Texas Department of Revenue that day." was why I was trying to call.

GetHuman-373158's review of Texas Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Texas Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-373158: It was the investments company. They just closed my account. They said there had been no correspondence, but there had. Thank you
GetHuman: Let's quantify your experience contacting Texas Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Texas Department of Revenue problem?
GetHuman-373158: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-373158: I'd give them a five out of five on communication.
GetHuman: And what about Texas Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-373158: For that I would say five out of five.
GetHuman: And finally- any advice for other Texas Department of Revenue customers?
GetHuman-373158: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-373158 taken from his Texas Department of Revenue customer service problem that occurred on November 18th, 2017.

Texas Department of Revenue

3.00 of 5 stars | 9 reviews

GetHuman-373158's Texas Department of Revenue Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Texas Department of Revenue, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Texas Department of Revenue in any way.

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