Texas Workforce Commission - Unemployment Benefits: None of the numbers given worked or presented t...
A Texas Workforce Commission - Unemployment Benefits customer review by GetHuman user GetHuman-218846 from November 19th, 2017
Background on GetHuman-218846's case
GetHuman: GetHuman-218846 - can you tell our other Texas Workforce Commission - Unemployment Benefits customers when your case took place?
GetHuman-218846: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Texas Workforce Commission - Unemployment Benefits, and if so, how?
GetHuman: And which of these common Texas Workforce Commission - Unemployment Benefits customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-218846 a list of common Texas Workforce Commission - Unemployment Benefits problems)
GetHuman-218846: "Eligibility question" was why I was trying to call.
GetHuman-218846's review of Texas Workforce Commission - Unemployment Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Workforce Commission - Unemployment Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-218846: None of the numbers given worked or presented the option for customer service. I have been trying for two hours. However the number for the TWC Ombudsman took me straight to a real person, nothing automated, and she referred me to the same number i have been calling. Upon telling her i had been trying it all morning, she offered to call herself if i would give her my social security number
GetHuman: Let's quantify your experience contacting Texas Workforce Commission - Unemployment Benefits. On a scale of 1 to 5, how easy is it go get help on a Texas Workforce Commission - Unemployment Benefits problem?
GetHuman-218846: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-218846: I'd give them a one out of five on communication.
GetHuman: And what about Texas Workforce Commission - Unemployment Benefits's ability to quickly and effectively address your problem?
GetHuman-218846: For that I would say five out of five.
GetHuman: And finally- any advice for other Texas Workforce Commission - Unemployment Benefits customers?
GetHuman-218846: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Workforce Commission - Unemployment Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-218846 taken from his Texas Workforce Commission - Unemployment Benefits customer service problem that occurred on November 9th, 2017.