Texas Workforce Commission - Unemployment Benefits: called all morning and due to the high call vol...
A Texas Workforce Commission - Unemployment Benefits customer review by GetHuman user ~slmccray1273 from November 19th, 2017
Background on ~slmccray1273's case
GetHuman: ~slmccray1273 - can you tell our other Texas Workforce Commission - Unemployment Benefits customers when your case took place?
~slmccray1273: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Texas Workforce Commission - Unemployment Benefits, and if so, how?
GetHuman: And which of these common Texas Workforce Commission - Unemployment Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~slmccray1273 a list of common Texas Workforce Commission - Unemployment Benefits problems)
~slmccray1273: "Update Account Info" was why I was trying to call.
~slmccray1273's review of Texas Workforce Commission - Unemployment Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Workforce Commission - Unemployment Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~slmccray1273: called all morning and due to the high call volume the reps could not answer my call. said to try again later. called ***-***-**** instead which had a short hold time. the rating that i gave is for ***-***-****
GetHuman: Let's quantify your experience contacting Texas Workforce Commission - Unemployment Benefits. On a scale of 1 to 5, how easy is it go get help on a Texas Workforce Commission - Unemployment Benefits problem?
~slmccray1273: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~slmccray1273: I'd give them a one out of five on communication.
GetHuman: And what about Texas Workforce Commission - Unemployment Benefits's ability to quickly and effectively address your problem?
~slmccray1273: For that I would say two out of five.
GetHuman: And finally- any advice for other Texas Workforce Commission - Unemployment Benefits customers?
~slmccray1273: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Workforce Commission - Unemployment Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~slmccray1273 taken from his Texas Workforce Commission - Unemployment Benefits customer service problem that occurred on November 13th, 2017.