The Columbus Dispatch: It has been * days and * of the * I have not re...
A The Columbus Dispatch customer review by GetHuman user ~Grove City Person from November 12th, 2017
Background on ~Grove City Person's case
GetHuman: ~Grove City Person - can you tell our other The Columbus Dispatch customers when your case took place?
~Grove City Person: Sure. It was afternoon, on November 4th.
GetHuman: Did you reach out to The Columbus Dispatch, and if so, how?
GetHuman: And which of these common The Columbus Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows ~Grove City Person a list of common The Columbus Dispatch problems)
~Grove City Person: "Delivery problem" was why I was trying to call.
~Grove City Person's review of The Columbus Dispatch customer service
GetHuman: So how would you sum up your experience for GetHuman's The Columbus Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Grove City Person: It has been * days and * of the * I have not received a paper. I used the phone, but never got through, then used chat ** times and nobody never answered and would get back and then I used email response and it says they will get back to you in * days, here it is Friday and still no paper and no response.
GetHuman: Let's quantify your experience contacting The Columbus Dispatch. On a scale of 1 to 5, how easy is it go get help on a The Columbus Dispatch problem?
~Grove City Person: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Grove City Person: I'd give them a five out of five on communication.
GetHuman: And what about The Columbus Dispatch's ability to quickly and effectively address your problem?
~Grove City Person: For that I would say one out of five.
GetHuman: And finally- any advice for other The Columbus Dispatch customers?
~Grove City Person: Call them early in the day or late. Don't forget any personal or account information you might need for The Columbus Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Grove City Person taken from his The Columbus Dispatch customer service problem that occurred on November 4th, 2017.