The Columbus Dispatch: throwing the paper instead of putting it in the...

A The Columbus Dispatch customer review by GetHuman user GetHuman-joannl from December 1st, 2017

Background on GetHuman-joannl's case

GetHuman: GetHuman-joannl - can you tell our other The Columbus Dispatch customers when your case took place?
GetHuman-joannl: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to The Columbus Dispatch, and if so, how?
GetHuman-joannl: I used the 877-734-7728 number I found for on the GetHuman The Columbus Dispatch customer phone number page I was on: The Columbus Dispatch Customer Service Phone Number
GetHuman: And which of these common The Columbus Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-joannl a list of common The Columbus Dispatch problems)
GetHuman-joannl: "Cancel subscription" was why I was trying to call.

GetHuman-joannl's review of The Columbus Dispatch customer service

GetHuman: So how would you sum up your experience for GetHuman's The Columbus Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-joannl: throwing the paper instead of putting it in the basket
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-joannl: I called customer service, but the paper is still tossed everywhere
GetHuman: Let's quantify your experience contacting The Columbus Dispatch. On a scale of 1 to 5, how easy is it go get help on a The Columbus Dispatch problem?
GetHuman-joannl: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-joannl: I'd give them a two out of five on communication.
GetHuman: And what about The Columbus Dispatch's ability to quickly and effectively address your problem?
GetHuman-joannl: For that I would say three out of five.
GetHuman: And finally- any advice for other The Columbus Dispatch customers?
GetHuman-joannl: Call them early in the day or late. Don't forget any personal or account information you might need for The Columbus Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-joannl taken from his The Columbus Dispatch customer service problem that occurred on November 24th, 2017.

The Columbus Dispatch

2.33 of 5 stars | 22 reviews

GetHuman-joannl's The Columbus Dispatch Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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