The Container Store: I'm happy to get lovely plastic jerry cup!*I we...
A The Container Store customer review by GetHuman user ~pupupu from November 9th, 2017
Background on ~pupupu's case
GetHuman: ~pupupu - can you tell our other The Container Store customers when your case took place?
~pupupu: Yeah. It was late at night, on November 7th.
GetHuman: Did you reach out to The Container Store, and if so, how?
GetHuman: And which of these common The Container Store customer issues best describes the reason you wanted to talk to them?
(Shows ~pupupu a list of common The Container Store problems)
~pupupu: "Overcharge/Strange charge" was why I was trying to call.
~pupupu's review of The Container Store customer service
GetHuman: So how would you sum up your experience for GetHuman's The Container Store customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pupupu: I'm happy to get lovely plastic jerry cup!*I went around * other store before visiting containerstore**
GetHuman: Let's quantify your experience contacting The Container Store. On a scale of 1 to 5, how easy is it go get help on a The Container Store problem?
~pupupu: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pupupu: I'd give them a three out of five on communication.
GetHuman: And what about The Container Store's ability to quickly and effectively address your problem?
~pupupu: For that I would say five out of five.
GetHuman: And finally- any advice for other The Container Store customers?
~pupupu: Call them early in the day or late. Don't forget any personal or account information you might need for The Container Store to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pupupu taken from his The Container Store customer service problem that occurred on November 7th, 2017.
The Container Store
4.50 of 5 stars | 2 reviews
~pupupu's The Container Store Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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