The IRS: I was told that i needed to be transferred. And...
A The IRS customer review by GetHuman user ~Herbert grant from November 22nd, 2017
Background on ~Herbert grant's case
GetHuman: ~Herbert grant - can you tell our other The IRS customers when your case took place?
~Herbert grant: Yup. It was late at night, on November 13th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Herbert grant a list of common The IRS problems)
~Herbert grant: "Payments" was why I was trying to call.
~Herbert grant's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Herbert grant: I was told that i needed to be transferred. And if I was disconicted I would be called back. I am on my third call with no call back. My last call with representive ******* and no call back after disconict
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Herbert grant: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Herbert grant: I'd give them a two out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Herbert grant: For that I would say five out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Herbert grant: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Herbert grant taken from his The IRS customer service problem that occurred on November 13th, 2017.