The IRS: Sent me links. did not answer any of my questio...
A The IRS customer review by GetHuman user ~larry geppelt from November 27th, 2017
Background on ~larry geppelt's case
GetHuman: ~larry geppelt - can you tell our other The IRS customers when your case took place?
~larry geppelt: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~larry geppelt a list of common The IRS problems)
~larry geppelt: "Account access" was why I was trying to call.
~larry geppelt's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~larry geppelt: Sent me links. did not answer any of my questions. As a directory to IRS pages, excellent! As a question and answer, poor
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~larry geppelt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~larry geppelt: I'd give them a three out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~larry geppelt: For that I would say two out of five.
GetHuman: And finally- any advice for other The IRS customers?
~larry geppelt: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~larry geppelt taken from his The IRS customer service problem that occurred on November 20th, 2017.