THE IRS IS THE WORST AGENCY IN AMERICA!! I PAID...
A The IRS customer review by GetHuman user ~IRRITATED from November 27th, 2017
Background on ~IRRITATED's case
GetHuman: ~IRRITATED - can you tell our other The IRS customers when your case took place?
~IRRITATED: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~IRRITATED a list of common The IRS problems)
~IRRITATED: "Tax Question" was why I was trying to call.
~IRRITATED's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~IRRITATED: THE IRS IS THE WORST AGENCY IN AMERICA!! I PAID MY DANG TAXES, YET I CAN'T GET MY TRANSCRIPTS SO THAT MY WHITE DAUGHTER CAN GO TO SCHOOL!!! HEY OBAMA....CAN YOU HELP ME GET MY FINANCIAL AID COMPLETED SO THAT SHE CAN GET TO SCHOOL IN THE FALL??? NO ONE TO ACTUALLY TALK TO. I FILED MY TAXES MONTHS AGO, PAID THE $**** I OWED ON TIME, CHECKS HAVE ALREADY CLEARED THE BANK, YET I CAN'T GET INFORMATION TO COMPLETE THE FINANCIAL AID. YET, THERE ARE PEOPLE WHO DON'T FILE TAXES, ILLEGAL IMMIGRANTS WHO GET TO GO TO SCHOOL FOR FREE, AND ALL I WANT IS TO GET THIS FINANCIAL AID STUFF FIGURED OUT SO I NEED TO KNOW HOW MUCH I HAVE TO WORK AT MY THIRD JOB TO GET MY OLDEST THROUGH COLLEGE!! THIS IS RIDICULOUS!!!!!!
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~IRRITATED: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~IRRITATED: I'd give them a three out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~IRRITATED: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~IRRITATED: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~IRRITATED taken from his The IRS customer service problem that occurred on November 24th, 2017.