The Oregonian Newspaper: As much as I pay for delivery, I would think th...
A The Oregonian Newspaper customer review by GetHuman user ~buck from November 15th, 2017
Background on ~buck's case
GetHuman: ~buck - can you tell our other The Oregonian Newspaper customers when your case took place?
~buck: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to The Oregonian Newspaper, and if so, how?
GetHuman: And which of these common The Oregonian Newspaper customer issues best describes the reason you wanted to talk to them?
(Shows ~buck a list of common The Oregonian Newspaper problems)
~buck: "Cancel subscription" was why I was trying to call.
~buck's review of The Oregonian Newspaper customer service
GetHuman: So how would you sum up your experience for GetHuman's The Oregonian Newspaper customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~buck: As much as I pay for delivery, I would think that there would be a number to call when delivery doesn't happen, Two days in a row now NO PAPER and no way to contacty anybody because they don't have live customer support. No wonder their readership is falling...their service ***
GetHuman: Let's quantify your experience contacting The Oregonian Newspaper. On a scale of 1 to 5, how easy is it go get help on a The Oregonian Newspaper problem?
~buck: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~buck: I'd give them a five out of five on communication.
GetHuman: And what about The Oregonian Newspaper's ability to quickly and effectively address your problem?
~buck: For that I would say two out of five.
GetHuman: And finally- any advice for other The Oregonian Newspaper customers?
~buck: Call them early in the day or late. Don't forget any personal or account information you might need for The Oregonian Newspaper to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~buck taken from his The Oregonian Newspaper customer service problem that occurred on November 13th, 2017.