The Oregonian Newspaper: I am paying by credit card for a online subscri...

A The Oregonian Newspaper customer review by GetHuman user ~Von from November 21st, 2017

Background on ~Von's case

GetHuman: ~Von - can you tell our other The Oregonian Newspaper customers when your case took place?
~Von: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to The Oregonian Newspaper, and if so, how?
~Von: I used the 503-221-8240 number I found for on the GetHuman The Oregonian Newspaper customer phone number page I was on: The Oregonian Newspaper Customer Service Phone Number
GetHuman: And which of these common The Oregonian Newspaper customer issues best describes the reason you wanted to talk to them?
(Shows ~Von a list of common The Oregonian Newspaper problems)
~Von: "Complaint" was why I was trying to call.

~Von's review of The Oregonian Newspaper customer service

GetHuman: So how would you sum up your experience for GetHuman's The Oregonian Newspaper customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Von: I am paying by credit card for a online subscription. I can't get my paper and have not been able to get up and running for over one week. Is anyone there?
GetHuman: Let's quantify your experience contacting The Oregonian Newspaper. On a scale of 1 to 5, how easy is it go get help on a The Oregonian Newspaper problem?
~Von: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Von: I'd give them a five out of five on communication.
GetHuman: And what about The Oregonian Newspaper's ability to quickly and effectively address your problem?
~Von: For that I would say five out of five.
GetHuman: And finally- any advice for other The Oregonian Newspaper customers?
~Von: Call them early in the day or late. Don't forget any personal or account information you might need for The Oregonian Newspaper to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Von taken from his The Oregonian Newspaper customer service problem that occurred on November 19th, 2017.

The Oregonian Newspaper

2.67 of 5 stars | 30 reviews

~Von's The Oregonian Newspaper Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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