The Oregonian Newspaper: I am very disappointed that after being a custo...
A The Oregonian Newspaper customer review by GetHuman user ~Sandy Golden from November 13th, 2017
Background on ~Sandy Golden's case
GetHuman: ~Sandy Golden - can you tell our other The Oregonian Newspaper customers when your case took place?
~Sandy Golden: Yes. It was afternoon, on November 3rd.
GetHuman: Did you reach out to The Oregonian Newspaper, and if so, how?
GetHuman: And which of these common The Oregonian Newspaper customer issues best describes the reason you wanted to talk to them?
(Shows ~Sandy Golden a list of common The Oregonian Newspaper problems)
~Sandy Golden: "Cancel subscription" was why I was trying to call.
~Sandy Golden's review of The Oregonian Newspaper customer service
GetHuman: So how would you sum up your experience for GetHuman's The Oregonian Newspaper customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sandy Golden: I am very disappointed that after being a customer for over ** years, I was not able to come to an agreeable solution to my problem. It is POOR business to keep delivering a paper when it has not been paid for....then months later come knocking on my door and requesting a huge sum. I thought I was on auto pay.
GetHuman: Let's quantify your experience contacting The Oregonian Newspaper. On a scale of 1 to 5, how easy is it go get help on a The Oregonian Newspaper problem?
~Sandy Golden: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sandy Golden: I'd give them a three out of five on communication.
GetHuman: And what about The Oregonian Newspaper's ability to quickly and effectively address your problem?
~Sandy Golden: For that I would say four out of five.
GetHuman: And finally- any advice for other The Oregonian Newspaper customers?
~Sandy Golden: Call them early in the day or late. Don't forget any personal or account information you might need for The Oregonian Newspaper to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sandy Golden taken from his The Oregonian Newspaper customer service problem that occurred on November 3rd, 2017.