The Oregonian Newspaper: I wanted customer service and none of the optio...
A The Oregonian Newspaper customer review by GetHuman user ~erin from November 15th, 2017
Background on ~erin's case
GetHuman: ~erin - can you tell our other The Oregonian Newspaper customers when your case took place?
~erin: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to The Oregonian Newspaper, and if so, how?
GetHuman: And which of these common The Oregonian Newspaper customer issues best describes the reason you wanted to talk to them?
(Shows ~erin a list of common The Oregonian Newspaper problems)
~erin: "Complaint" was why I was trying to call.
~erin's review of The Oregonian Newspaper customer service
GetHuman: So how would you sum up your experience for GetHuman's The Oregonian Newspaper customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~erin: I wanted customer service and none of the options let me talk to a person, I spent twenty minutes pushing buttons, in an attempt to talk to a person. I still haven't gotten any help. I am now trying to find another number.
GetHuman: Let's quantify your experience contacting The Oregonian Newspaper. On a scale of 1 to 5, how easy is it go get help on a The Oregonian Newspaper problem?
~erin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~erin: I'd give them a two out of five on communication.
GetHuman: And what about The Oregonian Newspaper's ability to quickly and effectively address your problem?
~erin: For that I would say one out of five.
GetHuman: And finally- any advice for other The Oregonian Newspaper customers?
~erin: Call them early in the day or late. Don't forget any personal or account information you might need for The Oregonian Newspaper to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~erin taken from his The Oregonian Newspaper customer service problem that occurred on November 6th, 2017.