The Sharper Image: I am filling this out while I am still on hold...
A The Sharper Image customer review by GetHuman user ~Just have 1 simple question from November 25th, 2017
Background on ~Just have 1 simple question's case
GetHuman: ~Just have 1 simple question - can you tell our other The Sharper Image customers when your case took place?
~Just have 1 simple question: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to The Sharper Image, and if so, how?
GetHuman: And which of these common The Sharper Image customer issues best describes the reason you wanted to talk to them?
(Shows ~Just have 1 simple question a list of common The Sharper Image problems)
~Just have 1 simple question: "Warranty claim" was why I was trying to call.
~Just have 1 simple question's review of The Sharper Image customer service
GetHuman: So how would you sum up your experience for GetHuman's The Sharper Image customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Just have 1 simple question: I am filling this out while I am still on hold. ** minutes is totally unacceptable for any "customer service" site!
GetHuman: Let's quantify your experience contacting The Sharper Image. On a scale of 1 to 5, how easy is it go get help on a The Sharper Image problem?
~Just have 1 simple question: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Just have 1 simple question: I'd give them a one out of five on communication.
GetHuman: And what about The Sharper Image's ability to quickly and effectively address your problem?
~Just have 1 simple question: For that I would say two out of five.
GetHuman: And finally- any advice for other The Sharper Image customers?
~Just have 1 simple question: Call them early in the day or late. Don't forget any personal or account information you might need for The Sharper Image to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Just have 1 simple question taken from his The Sharper Image customer service problem that occurred on November 16th, 2017.