The Weather Channel: I live in colorado springs co. I haven't been g...
A The Weather Channel customer review by GetHuman user ~tony sauls from November 22nd, 2017
Background on ~tony sauls's case
GetHuman: ~tony sauls - can you tell our other The Weather Channel customers when your case took place?
~tony sauls: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~tony sauls a list of common The Weather Channel problems)
~tony sauls: "Update account information" was why I was trying to contact.
~tony sauls's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tony sauls: I live in colorado springs co. I haven't been geten local on the *s for weeks now this is ridiculous they told me it would fixed last friday its still not fixed then they told me today still not worken I'm very pissed because u guys are telling lies
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~tony sauls: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tony sauls: I'd give them a two out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~tony sauls: For that I would say five out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~tony sauls: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tony sauls taken from his The Weather Channel customer service problem that occurred on November 18th, 2017.