The Weather Channel: This review site sounds more for calls to, rath...
A The Weather Channel customer review by GetHuman user GetHuman-200822 from November 17th, 2017
Background on GetHuman-200822's case
GetHuman: GetHuman-200822 - can you tell our other The Weather Channel customers when your case took place?
GetHuman-200822: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-200822 a list of common The Weather Channel problems)
GetHuman-200822: "Lower my bill" was why I was trying to contact.
GetHuman-200822's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-200822: This review site sounds more for calls to, rather than my discrepancy. **However, I run an auto detail service. On a daily basis, I have watched the weather verses what the weather.com website predicts. * times out of **, their predictions are inaccurate.**For days, we have had rain predicted in Columbus, OH. Hourly forecasts predict rain, all day. Days ahead, rain rain rain.**I have watched days and hours pass with not a drop, and their predictions affect business, since people are concerned their cars will get messed up from bad weather.**Weather.com, simply put, is horrible.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
GetHuman-200822: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-200822: I'd give them a two out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
GetHuman-200822: For that I would say three out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
GetHuman-200822: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-200822 taken from his The Weather Channel customer service problem that occurred on November 14th, 2017.