The Weather Channel: You people need to limit the circle of weather...
A The Weather Channel customer review by GetHuman user ~The weatherman from November 15th, 2017
Background on ~The weatherman's case
GetHuman: ~The weatherman - can you tell our other The Weather Channel customers when your case took place?
~The weatherman: Yeah. It was middle of the night, on November 7th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~The weatherman a list of common The Weather Channel problems)
~The weatherman: "Update Account Info" was why I was trying to contact.
~The weatherman's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The weatherman: You people need to limit the circle of weather by about ***. I see a view on storms that are affecting weather in certain areas like where I live in Pa. and the sun is out. you are over killing your forcasts for sure.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~The weatherman: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The weatherman: I'd give them a two out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~The weatherman: For that I would say three out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~The weatherman: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The weatherman taken from his The Weather Channel customer service problem that occurred on November 7th, 2017.