The Work Number: After going through a maze on the automated men...
A The Work Number customer review by GetHuman user GetHuman-322478 from November 27th, 2017
Background on GetHuman-322478's case
GetHuman: GetHuman-322478 - can you tell our other The Work Number customers when your case took place?
GetHuman-322478: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to The Work Number, and if so, how?
GetHuman: And which of these common The Work Number customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-322478 a list of common The Work Number problems)
GetHuman-322478: "Complaint" was why I was trying to call.
GetHuman-322478's review of The Work Number customer service
GetHuman: So how would you sum up your experience for GetHuman's The Work Number customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-322478: After going through a maze on the automated menu, I was on hold for a very long time only to then be disconnected before I could speak to a real person.
GetHuman: Let's quantify your experience contacting The Work Number. On a scale of 1 to 5, how easy is it go get help on a The Work Number problem?
GetHuman-322478: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-322478: I'd give them a one out of five on communication.
GetHuman: And what about The Work Number's ability to quickly and effectively address your problem?
GetHuman-322478: For that I would say two out of five.
GetHuman: And finally- any advice for other The Work Number customers?
GetHuman-322478: Call them early in the day or late. Don't forget any personal or account information you might need for The Work Number to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-322478 taken from his The Work Number customer service problem that occurred on November 21st, 2017.