Three UK: i get contract with * for ** , but not understa...
A Three UK customer review by GetHuman user ~carlos eduardo rodriguez misas from November 10th, 2017
Background on ~carlos eduardo rodriguez misas's case
GetHuman: ~carlos eduardo rodriguez misas - can you tell our other Three UK customers when your case took place?
~carlos eduardo rodriguez misas: Yes I can. It was late at night, on November 2nd.
GetHuman: Did you reach out to Three UK, and if so, how?
GetHuman: And which of these common Three UK customer issues best describes the reason you wanted to talk to them?
(Shows ~carlos eduardo rodriguez misas a list of common Three UK problems)
~carlos eduardo rodriguez misas: "Technical support" was why I was trying to call.
~carlos eduardo rodriguez misas's review of Three UK customer service
GetHuman: So how would you sum up your experience for GetHuman's Three UK customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carlos eduardo rodriguez misas: i get contract with * for ** , but not understand why your take ** or ** every month i can pay this month if you don't solve this problem I'm going to my bank and cancelation my account ok
GetHuman: Let's quantify your experience contacting Three UK. On a scale of 1 to 5, how easy is it go get help on a Three UK problem?
~carlos eduardo rodriguez misas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carlos eduardo rodriguez misas: I'd give them a four out of five on communication.
GetHuman: And what about Three UK's ability to quickly and effectively address your problem?
~carlos eduardo rodriguez misas: For that I would say one out of five.
GetHuman: And finally- any advice for other Three UK customers?
~carlos eduardo rodriguez misas: Call them early in the day or late. Don't forget any personal or account information you might need for Three UK to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carlos eduardo rodriguez misas taken from his Three UK customer service problem that occurred on November 2nd, 2017.