Ticketmaster: GREAT SERVICE! I didn't have to wait long at al...

A Ticketmaster customer review by GetHuman user ~Harley Girl from November 16th, 2017

Background on ~Harley Girl's case

GetHuman: ~Harley Girl - can you tell our other Ticketmaster customers when your case took place?
~Harley Girl: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
~Harley Girl: I used the 800-745-3000 number I found for on the GetHuman Ticketmaster customer phone number page I was on: Ticketmaster Customer Service Phone Number
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~Harley Girl a list of common Ticketmaster problems)
~Harley Girl: "Complaint" was why I was trying to call.

~Harley Girl's review of Ticketmaster customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Harley Girl: GREAT SERVICE! I didn't have to wait long at all with the first agent that couldn't help then i was transferred to another agent who came on the line and helped me in a matter of minutes.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~Harley Girl: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Harley Girl: I'd give them a one out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~Harley Girl: For that I would say five out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~Harley Girl: Call them early in the day or late. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Harley Girl taken from his Ticketmaster customer service problem that occurred on November 14th, 2017.


1.78 of 5 stars | 203 reviews

~Harley Girl's Ticketmaster Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ticketmaster, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ticketmaster in any way.

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