I've been trying to call ticketmaster for three...
A Ticketmaster customer review by GetHuman user GetHuman-434354 from November 26th, 2017
Background on GetHuman-434354's case
GetHuman: GetHuman-434354 - can you tell our other Ticketmaster customers when your case took place?
GetHuman-434354: Yes. It was morning, on November 24th.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434354 a list of common Ticketmaster problems)
GetHuman-434354: "Refund a Charge" was why I was trying to call.
GetHuman-434354's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434354: I've been trying to call ticketmaster for three days now regarding something very omportant, the phone doesn't even ring all it is is a busy dial tone. IM SICK OF IT. THERE IS NO POSSIBLE WAY THERE ARE THAT MANY PEOPLE CALLING AT ONCE. I will never buy tickets through ticketmaster again
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
GetHuman-434354: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434354: I'd give them a four out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
GetHuman-434354: For that I would say three out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
GetHuman-434354: Call them early in the day or late. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434354 taken from his Ticketmaster customer service problem that occurred on November 24th, 2017.