TigerDirect.com: There was no significant effort to solve the pr...
A TigerDirect.com customer review by GetHuman user ~non from November 21st, 2017
Background on ~non's case
GetHuman: ~non - can you tell our other TigerDirect.com customers when your case took place?
~non: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to TigerDirect.com, and if so, how?
GetHuman: And which of these common TigerDirect.com customer issues best describes the reason you wanted to talk to them?
(Shows ~non a list of common TigerDirect.com problems)
~non: "Track order" was why I was trying to call.
~non's review of TigerDirect.com customer service
GetHuman: So how would you sum up your experience for GetHuman's TigerDirect.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~non: There was no significant effort to solve the problem. They just wanted to bounce me off to someone else.
GetHuman: Let's quantify your experience contacting TigerDirect.com. On a scale of 1 to 5, how easy is it go get help on a TigerDirect.com problem?
~non: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~non: I'd give them a one out of five on communication.
GetHuman: And what about TigerDirect.com's ability to quickly and effectively address your problem?
~non: For that I would say three out of five.
GetHuman: And finally- any advice for other TigerDirect.com customers?
~non: Call them early in the day or late. Don't forget any personal or account information you might need for TigerDirect.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~non taken from his TigerDirect.com customer service problem that occurred on November 16th, 2017.