TigerDirect.com: Waited about * minutes to talk to someone. The...
A TigerDirect.com customer review by GetHuman user GetHuman-392659 from November 19th, 2017
Background on GetHuman-392659's case
GetHuman: GetHuman-392659 - can you tell our other TigerDirect.com customers when your case took place?
GetHuman-392659: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to TigerDirect.com, and if so, how?
GetHuman: And which of these common TigerDirect.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-392659 a list of common TigerDirect.com problems)
GetHuman-392659: "Complaint" was why I was trying to call.
GetHuman-392659's review of TigerDirect.com customer service
GetHuman: So how would you sum up your experience for GetHuman's TigerDirect.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-392659: Waited about * minutes to talk to someone. Then he put me on hold. When he came back he told me what I wanted*needed to hear and quickly hung up. Was helpful though.
GetHuman: Let's quantify your experience contacting TigerDirect.com. On a scale of 1 to 5, how easy is it go get help on a TigerDirect.com problem?
GetHuman-392659: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-392659: I'd give them a three out of five on communication.
GetHuman: And what about TigerDirect.com's ability to quickly and effectively address your problem?
GetHuman-392659: For that I would say one out of five.
GetHuman: And finally- any advice for other TigerDirect.com customers?
GetHuman-392659: Call them early in the day or late. Don't forget any personal or account information you might need for TigerDirect.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-392659 taken from his TigerDirect.com customer service problem that occurred on November 12th, 2017.