Time Warner: Thank God it was Not my choice to get twc but t...
A Time Warner customer review by GetHuman user ~Time warner sucks from November 23rd, 2017
Background on ~Time warner sucks's case
GetHuman: ~Time warner sucks - can you tell our other Time Warner customers when your case took place?
~Time warner sucks: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to Time Warner, and if so, how?
GetHuman: And which of these common Time Warner customer issues best describes the reason you wanted to talk to them?
(Shows ~Time warner sucks a list of common Time Warner problems)
~Time warner sucks: "Upgrade Account" was why I was trying to call.
~Time warner sucks's review of Time Warner customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Warner customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Time warner sucks: Thank God it was Not my choice to get twc but the community I live in and they're regretting it now.
GetHuman: Let's quantify your experience contacting Time Warner. On a scale of 1 to 5, how easy is it go get help on a Time Warner problem?
~Time warner sucks: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Time warner sucks: I'd give them a three out of five on communication.
GetHuman: And what about Time Warner's ability to quickly and effectively address your problem?
~Time warner sucks: For that I would say five out of five.
GetHuman: And finally- any advice for other Time Warner customers?
~Time warner sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Time Warner to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Time warner sucks taken from his Time Warner customer service problem that occurred on November 14th, 2017.