Time Warner: WORST CABLE I HAVE EVER SEEN ON HILTON HEAD SC...
A Time Warner customer review by GetHuman user ~REV DAVIS from November 24th, 2017
Background on ~REV DAVIS's case
GetHuman: ~REV DAVIS - can you tell our other Time Warner customers when your case took place?
~REV DAVIS: Yup. It was evening, on November 19th.
GetHuman: Did you reach out to Time Warner, and if so, how?
GetHuman: And which of these common Time Warner customer issues best describes the reason you wanted to talk to them?
(Shows ~REV DAVIS a list of common Time Warner problems)
~REV DAVIS: "Technical support" was why I was trying to call.
~REV DAVIS's review of Time Warner customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Warner customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~REV DAVIS: WORST CABLE I HAVE EVER SEEN ON HILTON HEAD SC THEY CANT GET IT RIGHT THEY ASK THE SMAE THING OVER AND OVER SOMEBODY BUY THIS COMPANY AND FIRE ALL THESE IDIOTS
GetHuman: Let's quantify your experience contacting Time Warner. On a scale of 1 to 5, how easy is it go get help on a Time Warner problem?
~REV DAVIS: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~REV DAVIS: I'd give them a five out of five on communication.
GetHuman: And what about Time Warner's ability to quickly and effectively address your problem?
~REV DAVIS: For that I would say one out of five.
GetHuman: And finally- any advice for other Time Warner customers?
~REV DAVIS: Call them early in the day or late. Don't forget any personal or account information you might need for Time Warner to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~REV DAVIS taken from his Time Warner customer service problem that occurred on November 19th, 2017.