Toledo Edison Company: The customer service rep. was very friendly and...
A Toledo Edison Company customer review by GetHuman user ~Pat Brewer from November 26th, 2017
Background on ~Pat Brewer's case
GetHuman: ~Pat Brewer - can you tell our other Toledo Edison Company customers when your case took place?
~Pat Brewer: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Toledo Edison Company, and if so, how?
GetHuman: And which of these common Toledo Edison Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Pat Brewer a list of common Toledo Edison Company problems)
~Pat Brewer: "Book appointment" was why I was trying to call.
~Pat Brewer's review of Toledo Edison Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Toledo Edison Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pat Brewer: The customer service rep. was very friendly and helpful. I got my question answered without having to go into great explanation. Thank you.
GetHuman: Let's quantify your experience contacting Toledo Edison Company. On a scale of 1 to 5, how easy is it go get help on a Toledo Edison Company problem?
~Pat Brewer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pat Brewer: I'd give them a four out of five on communication.
GetHuman: And what about Toledo Edison Company's ability to quickly and effectively address your problem?
~Pat Brewer: For that I would say three out of five.
GetHuman: And finally- any advice for other Toledo Edison Company customers?
~Pat Brewer: Call them early in the day or late. Don't forget any personal or account information you might need for Toledo Edison Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pat Brewer taken from his Toledo Edison Company customer service problem that occurred on November 16th, 2017.