Tomtom.com: Question regarding new RDStmc cable for TomTom...
A Tomtom.com customer review by GetHuman user ~fred1017 from November 26th, 2017
Background on ~fred1017's case
GetHuman: ~fred1017 - can you tell our other Tomtom.com customers when your case took place?
~fred1017: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Tomtom.com, and if so, how?
GetHuman: And which of these common Tomtom.com customer issues best describes the reason you wanted to talk to them?
(Shows ~fred1017 a list of common Tomtom.com problems)
~fred1017: "Technical support" was why I was trying to call.
~fred1017's review of Tomtom.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tomtom.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fred1017: Question regarding new RDStmc cable for TomTom XL series. Advised to purchase at any Radio Shack or such store.
GetHuman: Let's quantify your experience contacting Tomtom.com. On a scale of 1 to 5, how easy is it go get help on a Tomtom.com problem?
~fred1017: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fred1017: I'd give them a three out of five on communication.
GetHuman: And what about Tomtom.com's ability to quickly and effectively address your problem?
~fred1017: For that I would say five out of five.
GetHuman: And finally- any advice for other Tomtom.com customers?
~fred1017: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Tomtom.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fred1017 taken from his Tomtom.com customer service problem that occurred on November 17th, 2017.