Toro Power Equipment: Customer service representative was very polite...
A Toro Power Equipment customer review by GetHuman user ~Kathy from November 22nd, 2017
Background on ~Kathy's case
GetHuman: ~Kathy - can you tell our other Toro Power Equipment customers when your case took place?
~Kathy: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Toro Power Equipment, and if so, how?
GetHuman: And which of these common Toro Power Equipment customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathy a list of common Toro Power Equipment problems)
~Kathy: "Technical support" was why I was trying to call.
~Kathy's review of Toro Power Equipment customer service
GetHuman: So how would you sum up your experience for GetHuman's Toro Power Equipment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathy: Customer service representative was very polite. She asked if I would mind waiting while she checked to be certain that the answer she provided was the correct one. It only took about * min. Love my Toro lanw mower!
GetHuman: Let's quantify your experience contacting Toro Power Equipment. On a scale of 1 to 5, how easy is it go get help on a Toro Power Equipment problem?
~Kathy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathy: I'd give them a three out of five on communication.
GetHuman: And what about Toro Power Equipment's ability to quickly and effectively address your problem?
~Kathy: For that I would say five out of five.
GetHuman: And finally- any advice for other Toro Power Equipment customers?
~Kathy: Call them early in the day or late. Don't forget any personal or account information you might need for Toro Power Equipment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathy taken from his Toro Power Equipment customer service problem that occurred on November 20th, 2017.