Toro Power Equipment: Lisa handled my minor parts deficiency without...
A Toro Power Equipment customer review by GetHuman user GetHuman-50708 from November 24th, 2017
Background on GetHuman-50708's case
GetHuman: GetHuman-50708 - can you tell our other Toro Power Equipment customers when your case took place?
GetHuman-50708: Yup. It was morning, on November 23rd.
GetHuman: Did you reach out to Toro Power Equipment, and if so, how?
GetHuman: And which of these common Toro Power Equipment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-50708 a list of common Toro Power Equipment problems)
GetHuman-50708: "Complaint" was why I was trying to call.
GetHuman-50708's review of Toro Power Equipment customer service
GetHuman: So how would you sum up your experience for GetHuman's Toro Power Equipment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-50708: Lisa handled my minor parts deficiency without having to mail the whole unit back at my expense. Thanks Lisa!
GetHuman: Let's quantify your experience contacting Toro Power Equipment. On a scale of 1 to 5, how easy is it go get help on a Toro Power Equipment problem?
GetHuman-50708: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-50708: I'd give them a four out of five on communication.
GetHuman: And what about Toro Power Equipment's ability to quickly and effectively address your problem?
GetHuman-50708: For that I would say five out of five.
GetHuman: And finally- any advice for other Toro Power Equipment customers?
GetHuman-50708: Call them early in the day or late. Don't forget any personal or account information you might need for Toro Power Equipment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-50708 taken from his Toro Power Equipment customer service problem that occurred on November 23rd, 2017.