Toronto Hydro Electric: I needed peaksaver and they transferred me and...
A Toronto Hydro Electric customer review by GetHuman user GetHuman-349466 from November 11th, 2017
Background on GetHuman-349466's case
GetHuman: GetHuman-349466 - can you tell our other Toronto Hydro Electric customers when your case took place?
GetHuman-349466: Sure. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Toronto Hydro Electric, and if so, how?
GetHuman: And which of these common Toronto Hydro Electric customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-349466 a list of common Toronto Hydro Electric problems)
GetHuman-349466: "Book appointment" was why I was trying to call.
GetHuman-349466's review of Toronto Hydro Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Toronto Hydro Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-349466: I needed peaksaver and they transferred me and it just kept looping so you did not get a live person on the phone,
GetHuman: Let's quantify your experience contacting Toronto Hydro Electric. On a scale of 1 to 5, how easy is it go get help on a Toronto Hydro Electric problem?
GetHuman-349466: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-349466: I'd give them a four out of five on communication.
GetHuman: And what about Toronto Hydro Electric's ability to quickly and effectively address your problem?
GetHuman-349466: For that I would say three out of five.
GetHuman: And finally- any advice for other Toronto Hydro Electric customers?
GetHuman-349466: Call them early in the day or late. Don't forget any personal or account information you might need for Toronto Hydro Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-349466 taken from his Toronto Hydro Electric customer service problem that occurred on November 4th, 2017.
Toronto Hydro Electric
2.00 of 5 stars | 1 reviews
GetHuman-349466's Toronto Hydro Electric Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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