Toshiba: They charge to replace a product under warranty...
A Toshiba customer review by GetHuman user ~screen does not display my rev from November 7th, 2017
Background on ~screen does not display my rev's case
GetHuman: ~screen does not display my rev - can you tell our other Toshiba customers when your case took place?
~screen does not display my rev: Yes. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Toshiba, and if so, how?
GetHuman: And which of these common Toshiba customer issues best describes the reason you wanted to talk to them?
(Shows ~screen does not display my rev a list of common Toshiba problems)
~screen does not display my rev: "Where to buy" was why I was trying to call.
~screen does not display my rev's review of Toshiba customer service
GetHuman: So how would you sum up your experience for GetHuman's Toshiba customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~screen does not display my rev: They charge to replace a product under warranty, then refund the money after they get the damaged product back. This means they have use of your money for about a month.
GetHuman: Let's quantify your experience contacting Toshiba. On a scale of 1 to 5, how easy is it go get help on a Toshiba problem?
~screen does not display my rev: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~screen does not display my rev: I'd give them a four out of five on communication.
GetHuman: And what about Toshiba's ability to quickly and effectively address your problem?
~screen does not display my rev: For that I would say three out of five.
GetHuman: And finally- any advice for other Toshiba customers?
~screen does not display my rev: Call them early in the day or late. Don't forget any personal or account information you might need for Toshiba to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~screen does not display my rev taken from his Toshiba customer service problem that occurred on November 3rd, 2017.