TracFone Wireless: Told me to wait ** min and call back. I have be...
A TracFone Wireless customer review by GetHuman user ~Phone man from November 26th, 2017
Background on ~Phone man's case
GetHuman: ~Phone man - can you tell our other TracFone Wireless customers when your case took place?
~Phone man: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Phone man a list of common TracFone Wireless problems)
~Phone man: "Recover Account" was why I was trying to call.
~Phone man's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Phone man: Told me to wait ** min and call back. I have been stuck in this loop for days. I'm trying to talk to a person, but it wont let me.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Phone man: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Phone man: I'd give them a four out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Phone man: For that I would say three out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Phone man: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Phone man taken from his TracFone Wireless customer service problem that occurred on November 20th, 2017.