TracFone Wireless: no connection
A TracFone Wireless customer review by GetHuman user ~james husband from November 27th, 2017
Background on ~james husband's case
GetHuman: ~james husband - can you tell our other TracFone Wireless customers when your case took place?
~james husband: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~james husband a list of common TracFone Wireless problems)
~james husband: "Track order" was why I was trying to call.
~james husband's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~james husband: no connection
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~james husband: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~james husband: I'd give them a five out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~james husband: For that I would say one out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~james husband: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~james husband taken from his TracFone Wireless customer service problem that occurred on November 21st, 2017.