TransUnion: Had some trouble understanding what the Eastern...
A TransUnion customer review by GetHuman user ~Did see one from November 22nd, 2017
Background on ~Did see one's case
GetHuman: ~Did see one - can you tell our other TransUnion customers when your case took place?
~Did see one: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to TransUnion, and if so, how?
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~Did see one a list of common TransUnion problems)
~Did see one: "Fix Credit History" was why I was trying to call.
~Did see one's review of TransUnion customer service
GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Did see one: Had some trouble understanding what the Eastern Asian man was saying!**The answer to my question made no sense. A third Party, who, was not answered
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~Did see one: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Did see one: I'd give them a five out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~Did see one: For that I would say five out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~Did see one: Call them early in the day or late. Don't forget any personal or account information you might need for TransUnion to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Did see one taken from his TransUnion customer service problem that occurred on November 12th, 2017.