TriMet: Never again will i ride this bus service .the B...
A TriMet customer review by GetHuman user ~pissed off from November 15th, 2017
Background on ~pissed off 's case
GetHuman: ~pissed off - can you tell our other TriMet customers when your case took place?
~pissed off : Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to TriMet, and if so, how?
GetHuman: And which of these common TriMet customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common TriMet problems)
~pissed off : "Insurance claim" was why I was trying to call.
~pissed off 's review of TriMet customer service
GetHuman: So how would you sum up your experience for GetHuman's TriMet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off : Never again will i ride this bus service .the Bus had * minutes of wait time as i aproch the bus ** the ******* shut the door and drove off.i ran yelling hey stop the ******* looked at me and kept going so **** U TRIMET. you just lost yet another costomer. Ill buy a car i cant depend on your bus service.
GetHuman: Let's quantify your experience contacting TriMet. On a scale of 1 to 5, how easy is it go get help on a TriMet problem?
~pissed off : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off : I'd give them a one out of five on communication.
GetHuman: And what about TriMet's ability to quickly and effectively address your problem?
~pissed off : For that I would say one out of five.
GetHuman: And finally- any advice for other TriMet customers?
~pissed off : Call them early in the day or late. Don't forget any personal or account information you might need for TriMet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his TriMet customer service problem that occurred on November 8th, 2017.
TriMet
1.00 of 5 stars | 5 reviews
~pissed off 's TriMet Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TriMet, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TriMet in any way.