Tuff Supplies.com: I order a product in october and they charged m...
A Tuff Supplies.com customer review by GetHuman user ~becca from November 8th, 2017
Background on ~becca's case
GetHuman: ~becca - can you tell our other Tuff Supplies.com customers when your case took place?
~becca: Sure. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Tuff Supplies.com, and if so, how?
GetHuman: And which of these common Tuff Supplies.com customer issues best describes the reason you wanted to talk to them?
(Shows ~becca a list of common Tuff Supplies.com problems)
~becca: "Make a purchase" was why I was trying to call.
~becca's review of Tuff Supplies.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tuff Supplies.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~becca: I order a product in october and they charged my credit card and i still have not received the items * months later. they will not answer the phone or emails.
GetHuman: Let's quantify your experience contacting Tuff Supplies.com. On a scale of 1 to 5, how easy is it go get help on a Tuff Supplies.com problem?
~becca: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~becca: I'd give them a three out of five on communication.
GetHuman: And what about Tuff Supplies.com's ability to quickly and effectively address your problem?
~becca: For that I would say two out of five.
GetHuman: And finally- any advice for other Tuff Supplies.com customers?
~becca: Call them early in the day or late. Don't forget any personal or account information you might need for Tuff Supplies.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~becca taken from his Tuff Supplies.com customer service problem that occurred on November 6th, 2017.