U.S. Passport Agency: Could not give any information regarding passpo...

A U.S. Passport Agency customer review by GetHuman user ~Raul Dominguez from November 22nd, 2017

Background on ~Raul Dominguez's case

GetHuman: ~Raul Dominguez - can you tell our other U.S. Passport Agency customers when your case took place?
~Raul Dominguez: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to U.S. Passport Agency, and if so, how?
~Raul Dominguez: I used the 877-487-2778 number I found for on the GetHuman U.S. Passport Agency customer phone number page I was on: U.S. Passport Agency Customer Service Phone Number
GetHuman: And which of these common U.S. Passport Agency customer issues best describes the reason you wanted to talk to them?
(Shows ~Raul Dominguez a list of common U.S. Passport Agency problems)
~Raul Dominguez: "File a report" was why I was trying to call.

~Raul Dominguez's review of U.S. Passport Agency customer service

GetHuman: So how would you sum up your experience for GetHuman's U.S. Passport Agency customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Raul Dominguez: Could not give any information regarding passport status, nor could they give a number to call for someone that could.
GetHuman: Let's quantify your experience contacting U.S. Passport Agency. On a scale of 1 to 5, how easy is it go get help on a U.S. Passport Agency problem?
~Raul Dominguez: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Raul Dominguez: I'd give them a one out of five on communication.
GetHuman: And what about U.S. Passport Agency's ability to quickly and effectively address your problem?
~Raul Dominguez: For that I would say two out of five.
GetHuman: And finally- any advice for other U.S. Passport Agency customers?
~Raul Dominguez: Call them early in the day or late. Don't forget any personal or account information you might need for U.S. Passport Agency to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Raul Dominguez taken from his U.S. Passport Agency customer service problem that occurred on November 20th, 2017.

U.S. Passport Agency

3.08 of 5 stars | 81 reviews

~Raul Dominguez's U.S. Passport Agency Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like U.S. Passport Agency, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with U.S. Passport Agency in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!