UGGAustralia.com: Waited on hold for ** minutes just for the musi...

A UGGAustralia.com customer review by GetHuman user ~Lana from November 25th, 2017

Background on ~Lana's case

GetHuman: ~Lana - can you tell our other UGGAustralia.com customers when your case took place?
~Lana: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to UGGAustralia.com, and if so, how?
~Lana: I used the 888-432-8530 number I found for on the GetHuman UGGAustralia.com customer phone number page I was on: UGGAustralia.com Customer Service Phone Number
GetHuman: And which of these common UGGAustralia.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lana a list of common UGGAustralia.com problems)
~Lana: "Returns" was why I was trying to call.

~Lana's review of UGGAustralia.com customer service

GetHuman: So how would you sum up your experience for GetHuman's UGGAustralia.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lana: Waited on hold for ** minutes just for the music to stop and their system to hang up on me. Never even spoke to anyone! I purchased a pair as a gift, thank god I think they are UGGGLY cause I would never purchase for myself!
GetHuman: Let's quantify your experience contacting UGGAustralia.com. On a scale of 1 to 5, how easy is it go get help on a UGGAustralia.com problem?
~Lana: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lana: I'd give them a two out of five on communication.
GetHuman: And what about UGGAustralia.com's ability to quickly and effectively address your problem?
~Lana: For that I would say three out of five.
GetHuman: And finally- any advice for other UGGAustralia.com customers?
~Lana: Call them early in the day or late. Don't forget any personal or account information you might need for UGGAustralia.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lana taken from his UGGAustralia.com customer service problem that occurred on November 16th, 2017.

UGGAustralia.com

1.33 of 5 stars | 19 reviews

~Lana's UGGAustralia.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like UGGAustralia.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with UGGAustralia.com in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!