UGI Central Penn Gas Company: I am a UGI*Central Penn (PFG) pensioner. I nee...
A UGI Central Penn Gas Company customer review by GetHuman user GetHuman-132954 from November 23rd, 2017
Background on GetHuman-132954's case
GetHuman: GetHuman-132954 - can you tell our other UGI Central Penn Gas Company customers when your case took place?
GetHuman-132954: Yes. It was late at night, on November 19th.
GetHuman: Did you reach out to UGI Central Penn Gas Company, and if so, how?
GetHuman: And which of these common UGI Central Penn Gas Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-132954 a list of common UGI Central Penn Gas Company problems)
GetHuman-132954: "Lower my bill" was why I was trying to call.
GetHuman-132954's review of UGI Central Penn Gas Company customer service
GetHuman: So how would you sum up your experience for GetHuman's UGI Central Penn Gas Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-132954: I am a UGI*Central Penn (PFG) pensioner. I need to change the mailing address of my pension check. I cannot find anybody, and I was transferred * times to tell the the address I should send that mailing address change to. I hope this form gets me a response.**Thomas Strode *****@***.com
GetHuman: Let's quantify your experience contacting UGI Central Penn Gas Company. On a scale of 1 to 5, how easy is it go get help on a UGI Central Penn Gas Company problem?
GetHuman-132954: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-132954: I'd give them a one out of five on communication.
GetHuman: And what about UGI Central Penn Gas Company's ability to quickly and effectively address your problem?
GetHuman-132954: For that I would say one out of five.
GetHuman: And finally- any advice for other UGI Central Penn Gas Company customers?
GetHuman-132954: Call them early in the day or late. Don't forget any personal or account information you might need for UGI Central Penn Gas Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-132954 taken from his UGI Central Penn Gas Company customer service problem that occurred on November 19th, 2017.
UGI Central Penn Gas Company
1.00 of 5 stars | 14 reviews
GetHuman-132954's UGI Central Penn Gas Company Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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