UGI Central Penn Gas Company: I need to change the address of my pension chec...

A UGI Central Penn Gas Company customer review by GetHuman user ~Not Happy from November 23rd, 2017

Background on ~Not Happy's case

GetHuman: ~Not Happy - can you tell our other UGI Central Penn Gas Company customers when your case took place?
~Not Happy: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to UGI Central Penn Gas Company, and if so, how?
~Not Happy: I used the 800-652-0550 number I found for on the GetHuman UGI Central Penn Gas Company customer phone number page I was on: UGI Central Penn Gas Company Customer Service Phone Number
GetHuman: And which of these common UGI Central Penn Gas Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Not Happy a list of common UGI Central Penn Gas Company problems)
~Not Happy: "Setup service" was why I was trying to call.

~Not Happy's review of UGI Central Penn Gas Company customer service

GetHuman: So how would you sum up your experience for GetHuman's UGI Central Penn Gas Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not Happy: I need to change the address of my pension check. Nobody, and I talked to * individuals, knows how to do that, who I should speak with, or provide a phone number.
GetHuman: Let's quantify your experience contacting UGI Central Penn Gas Company. On a scale of 1 to 5, how easy is it go get help on a UGI Central Penn Gas Company problem?
~Not Happy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not Happy: I'd give them a four out of five on communication.
GetHuman: And what about UGI Central Penn Gas Company's ability to quickly and effectively address your problem?
~Not Happy: For that I would say one out of five.
GetHuman: And finally- any advice for other UGI Central Penn Gas Company customers?
~Not Happy: Call them early in the day or late. Don't forget any personal or account information you might need for UGI Central Penn Gas Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not Happy taken from his UGI Central Penn Gas Company customer service problem that occurred on November 19th, 2017.

UGI Central Penn Gas Company

1.00 of 5 stars | 14 reviews

~Not Happy's UGI Central Penn Gas Company Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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