I ordered my Tablet from Airmiles UPS never del...
A UPS customer review by GetHuman user GetHuman-315251 from November 26th, 2017
Background on GetHuman-315251's case
GetHuman: GetHuman-315251 - can you tell our other UPS customers when your case took place?
GetHuman-315251: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to UPS, and if so, how?
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-315251 a list of common UPS problems)
GetHuman-315251: "Lost Package" was why I was trying to call.
GetHuman-315251's review of UPS customer service
GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-315251: I ordered my Tablet from Airmiles UPS never delivered my Tablet. UPS never contacted us or left a note or called us regarding any attempted delivery. Just mentioned package refused and returned to Airmiles warehouse. I could not re order Tablet since promotion is over now. Horrible UPS service. During winter some delivery guys do not seem to attempt to deliver all packages and not interested to communicate either.
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
GetHuman-315251: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-315251: I'd give them a five out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
GetHuman-315251: For that I would say three out of five.
GetHuman: And finally- any advice for other UPS customers?
GetHuman-315251: Call them early in the day or late. Don't forget any personal or account information you might need for UPS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-315251 taken from his UPS customer service problem that occurred on November 22nd, 2017.