US Airways Dividend Miles: BOOKED A FLIGHT BUT MY MILES WERE NEVER USED*be...

A US Airways Dividend Miles customer review by GetHuman user ~beatricegreen from November 17th, 2017

Background on ~beatricegreen's case

GetHuman: ~beatricegreen - can you tell our other US Airways Dividend Miles customers when your case took place?
~beatricegreen: Sure. It was evening, on November 7th.
GetHuman: Did you reach out to US Airways Dividend Miles, and if so, how?
~beatricegreen: I used the 800-428-4322 number I found for on the GetHuman US Airways Dividend Miles customer phone number page I was on: US Airways Dividend Miles Customer Service Phone Number
GetHuman: And which of these common US Airways Dividend Miles customer issues best describes the reason you wanted to talk to them?
(Shows ~beatricegreen a list of common US Airways Dividend Miles problems)
~beatricegreen: "Flight delayed" was why I was trying to call.

~beatricegreen's review of US Airways Dividend Miles customer service

GetHuman: So how would you sum up your experience for GetHuman's US Airways Dividend Miles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beatricegreen: BOOKED A FLIGHT BUT MY MILES WERE NEVER USED*beatrice green reservations for Sept. ** to Phoenix onr-way flight?
GetHuman: Let's quantify your experience contacting US Airways Dividend Miles. On a scale of 1 to 5, how easy is it go get help on a US Airways Dividend Miles problem?
~beatricegreen: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beatricegreen: I'd give them a one out of five on communication.
GetHuman: And what about US Airways Dividend Miles's ability to quickly and effectively address your problem?
~beatricegreen: For that I would say five out of five.
GetHuman: And finally- any advice for other US Airways Dividend Miles customers?
~beatricegreen: Call them early in the day or late. Don't forget any personal or account information you might need for US Airways Dividend Miles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beatricegreen taken from his US Airways Dividend Miles customer service problem that occurred on November 7th, 2017.

US Airways Dividend Miles

2.20 of 5 stars | 45 reviews

~beatricegreen's US Airways Dividend Miles Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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